Best Buy offers two main types of appliance pickup: for new orders and Haul-Away for recycling old units. Picking Up New Appliances

: You must have the old appliance disconnected and removed from its opening before the crew arrives if they are not installing a new unit. How to Schedule or Track

If you need Best Buy to pick up an old appliance for recycling:

: Do not head to the store until you receive a specific "Ready for pickup" email.

If you have purchased a new appliance and selected pickup at checkout:

: For major appliances, check if your local store offers Warehouse Pickup , which often has better loading access for large vehicles.