for opened activatable devices (excluding prepaid phones).
for unboxed drones, digital cameras, lenses, projectors, and premium scooters. 🛠️ How to Make a Return Best Buy offers two main ways to handle your return:
Log into your account to print a prepaid UPS shipping label . Items must be shipped back within your specific return period. best buy black friday return policy
Cell phones, cellular tablets, and hotspots must be returned within 14 days , regardless of when they were bought.
Items like artificial trees and lights only have a 15-day return window from the date of purchase. Restocking Fees: for opened activatable devices (excluding prepaid phones)
Items must be in "like-new" condition with all original contents and packaging to ensure a full refund. Best Buy Return & Exchange Policy
For items bought by members on or after December 4, 2025, a standard 60-day return window applies. ⚠️ Important Exceptions & Fees Items must be shipped back within your specific
Most items bought between October 31, 2025, and December 31, 2025 .