Best Buy Cio -

: Notifying customers specifically when items they've viewed go on sale [12]. 2. Operational AI & Data

: Modeling customer behavior to optimize inventory and product bundling [15, 28]. best buy cio

: Leveraging AI to predict store needs based on local factors like neighborhood age [28]. : Notifying customers specifically when items they've viewed

: Developing high-tech tools to support over 100 million loyalty members [20]. 🚀 Key Initiatives & Technology Strategy best buy cio

Best Buy has evolved the traditional CIO role into a (CDTO) position to reflect a shift from "keeping the lights on" to driving customer growth [11, 19].