Select the firmware from the list. Under the pane, ensure options like USERDATA and CACHE are checked to ensure a clean reset of the lock screen. 3. Flashing the Device
Flashing an FTF file is a standard way to perform a "Software Repair" when you are locked out of your device. Download 02G 317 R12C Remove Lock ftf
Use a high-quality cable to prevent connection drops during flashing. 2. Loading the Firmware in Flashtool Open Flashtool on your computer. Click the Lightning Bolt icon and select Flashmode . Select the firmware from the list