Listening skills (types/barriers), digital mediums (video conferencing, SMS), and communication networks (Star, Wheel, Circuit).
: Covers foundational grammar, including parts of speech (nouns, verbs, adjectives, etc.), tenses, sentence construction, and punctuation. English And Business communication - ICSI
The ICSI syllabus is structured into four primary sections to build professional communication competency: Listening skills (types/barriers)