Users on platforms like the Apple Support Community and Reddit have reported similar issues where photos sent from Android (often via Google Messages ) arrive on iPhones as unplayable .mp4 files. This typically happens due to:
: Ask the sender to share the image as a document or through a different app (like email or a dedicated chat app) to avoid MMS conversion. g61106.mp4
If you are seeing this file instead of an expected image, you can try these fixes: Users on platforms like the Apple Support Community
: Check for any pending carrier or system updates in your device settings. g61106.mp4
: Miscommunication between Google's RCS protocol and Apple's iMessage system.