HomeAway (now Vrbo) is a vacation rental marketplace owned by the Expedia Group . It connects property owners with travelers seeking entire homes rather than shared spaces or hotel rooms. : Houses, condos, villas, and cabins.
: Many users on Trustpilot report difficulty reaching customer service during disputes. Key Performance Areas Property Accuracy
Most users find that properties match their descriptions. However, some travelers warn of "bait and switch" tactics where owners list a low price to attract clicks before raising it. Refund Policies
HomeAway officially rebranded and merged into its sister site, , in 2020. While the HomeAway brand is no longer the primary face of the company, the service continues under the Vrbo platform. Service Overview