: Most paperwork can be handled through e-sign links sent to your email or mobile device.

: Once the car is inspected and ready, you will receive a text or call to schedule a pickup or home delivery.

: At the store, you will provide your down payment and complete any remaining signatures, which typically takes about 15 minutes if documents were pre-submitted. Texting Services and Support CarMax Text Message Terms and Conditions

: A CarMax representative will often text or email you to request necessary documents, such as your ID, a selfie, and insurance card .