Metal cases, magnetic rings, or pop-sockets will prevent wireless charging.

Wireless charging uses induction coils. If the coil in your phone doesn't line up with the coil in the pad, it won't charge. Try shifting the phone slightly toward the center. 3. Power Supply Matters

Remove credit cards or metal plates from the back of the phone. 2. Alignment is Key

Plug the included USB cable into the charging pad's port.

The Onn Wireless Charging Pad works with any , including: Apple: iPhone 8 and newer models. Samsung: Galaxy S6 and newer, Note 8 and newer. Google: Pixel 3 and newer.

The small LED light on the rim of the pad tells you exactly what is happening with your device: Your device is successfully charging.