: Includes 5 Whys, multi-vari charts, Fishbone (Ishikawa) diagrams, and solution techniques like biomimicry and TRIZ .

This bestseller is a practical guide for anyone tasked with finding the specific causes of failures. It emphasizes the analytical process of making thinking "visible" through diagrams and tools. : Duke Okes

: A mechanic (the "detective") performs RCA. The Discovery : They find a cracked gasket (the root cause).

: Managers, quality professionals, and leaders across manufacturing, service, and public sectors. Where to Buy

In a practical context, a "story" of Root Cause Analysis often follows this narrative arc: