If you purchased the software digitally, the serial number is usually sent to the email address used during checkout. Look for emails from Encore Software or Punch! CAD.

If you are running an early version of V9 (like build 1162), it is highly recommended to upgrade to the latest build (such as 1186 or later) for better stability and performance. Troubleshooting License Issues

If you have lost your key entirely, you will need to contact Punch! CAD Support with your proof of purchase.

If your serial number isn't working after a system update, try toggling between your recent and previous activation codes in the license manager before requesting a new one from support.

If you change your computer's hardware (like a network card or motherboard), your Node ID may change, making your old activation code invalid.

For boxed versions, the serial number is typically printed on a sticker inside the DVD case or on the back of the Quick Start Guide .

Shark FX V9 uses a (hardware-locked ID) to generate your unique activation code.