Press and hold the and Play/Pause buttons together for about 5 seconds until the speaker turns off. Turn it back on and try pairing again.

If the computer doesn't recognize the device, try holding the Bluetooth button on the speaker to re-enter pairing mode. Essential Software for JBL Charge

While there are no PC drivers, you can manage and update your speaker using mobile apps:

Check battery levels and customize EQ settings (for supported models like Charge 5). Quick Reset Instructions

Your computer must support A2DP (for music) and AVRCP (for remote control).

The issue is usually with your computer's Bluetooth adapter, not the speaker. Visit your laptop manufacturer’s support site (e.g., Dell, HP, Lenovo) to download the latest Bluetooth/Wireless drivers .

(formerly JBL Connect): Use this on iOS or Android to: