Phr... - The Conflict Resolution Phrase Book: 2,000

: "I have a dilemma and I need some help with it."

: "That's one way to look at it—may I share another possibility?" Seek Specifics : "What specifically did you see/observe?" The Conflict Resolution Phrase Book: 2,000 Phr...

: It focuses on "conflict optimization"—using language that encourages two-way conversations to find innovative solutions rather than just "winning" an argument. : "I have a dilemma and I need some help with it