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The Emotionally Intelligent Manager: How To Dev... Apr 2026

: Knowing where emotions come from and how they change over time.

: Generating or "matching" an emotion to the task at hand. The Emotionally Intelligent Manager: How to Dev...

The core of the book is built around a practical designed to help managers move beyond a purely logical (or "Spock-like") approach to leadership: 1. Identifying Emotions (Read People) : Knowing where emotions come from and how

: Noticing subtle facial expressions, body language, and tone of voice to understand the real mood of a meeting or a team member. 2. Using Emotions (Get in the Mood) Identifying Emotions (Read People) : Noticing subtle facial

: Deciding when to act on a feeling and when to let it pass so you can make balanced decisions that reflect both hard facts and human impact.

: Staying open to emotions—even uncomfortable ones—and integrating them into your logic.

: Accurately recognizing how you and those around you are feeling.